Shipping policy
Thank you for shopping with ImpressionZ®. We are committed to providing fast, reliable shipping across the UAE, GCC, and worldwide. Please review the following terms:
Shipping Destinations
We currently ship to:
- United Arab Emirates (UAE)
- GCC Countries: Saudi Arabia, Kuwait, Bahrain, Qatar, Oman
- Worldwide — select international destinations.
If your country is not available at checkout, we are currently not shipping to that country.
Order Processing Time
- All orders are processed within 1 business day.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- We handle your personal details securely in line with our Privacy Policy.
Shipping Methods & Delivery Times
UAE
- Next Day Delivery:
- Order by 3 PM for next day delivery.
- Orders placed after 3 PM will be delivered the day after.
- No deliveries on Sundays or UAE public holidays.
GCC & International
- Estimated Delivery Time:7–10 business days.
- Delivery times may vary depending on local customs clearance procedures.
Shipping Fees & Additional Charges
- Shipping fees are displayed at checkout and are based on the destination and shipping method selected.
- The displayed shipping fee covers shipping costs only. All deliveries are subject to our Terms and Conditions.
- For GCC & International orders, the customer is responsible for paying customs duties, clearance fees, VAT, and any other governmental fees upon delivery in their country.
- If you wish to return an item, please review our Return & Refund Policy.
Address Accuracy
Please ensure that your shipping address is complete and accurate. Orders returned to us due to incorrect or incomplete addresses may incur additional shipping fees to be resent.
Delivery Exceptions
- ImpressionZ® is not responsible for delays caused by customs clearance, weather conditions, or other factors beyond our control.
- In case of a lost shipment, please contact us and we will assist you.
Legal Disclaimer
By placing an order on our website, you acknowledge and agree to the terms stated in this Shipping Policy. ImpressionZ® is not responsible for any additional import fees, customs delays, or delivery issues resulting from circumstances beyond our control.
Contact Us
For any questions regarding your order or shipping details, our team is here to assist you. Please contact us at [email protected], and we will be pleased to help.
For more details on how we use cookies during checkout, please see our Cookie Policy.